Privacy Policy
Who we are
Our business is Luck 8 Laundry Services and our website address is: https://lucky8laundry.com.au.
Lucky 8 Laundry respects your privacy
At all times we will strive to keep your personal information confidential. We will only collect, store, and use any personal information you provide to us for defined purposes and will share it only with companies who share our commitment to protecting your privacy and data. Please take a moment to read this Privacy Policy to learn how we handle your personal information. The Lucky 8 Laundry Services Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We collect data in our contact forms so we understand your inquiry. We do not share this information with any external parties.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
When you visit Lucky 8’s Web site you do so anonymously. During normal Web site usage, we do not collect or store personally identifiable information such as name, mailing address, email address, phone number or social security number. The only information we collect and store during normal Web site usage is the name of your Internet Service Provider (ISP), the date and time you entered our Web site, the amount of time you spend there, the pages you request, the referring Web site, and other such related information. We gather this information to generate statistics and measure site activity for the sole purpose of continuously improving the Site, resulting in better, more useful customer visits.
Who we share your data with
Lucky 8 will not sell, rent, or lease your personal information to others. user data from cookies may be shared with google and
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
Lucky 8 will not sell, rent, or lease your personal information to others.
What data breach procedures we have in place
In the case of a concern over your data or a data breach please email all specific details including date, time, user name, contact details and description of the breach to our privacy officer at [email protected]. We will investigate the breach and provide a report in relation to the reported breach and if necessary provide an action plan to rectify or minimise the impact of the breach. the breach.
What third parties we receive data from
Lucky 8 will not sell, rent, or lease your personal information to others.
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
Why and When We Collect Personal Information
Sometimes, it is necessary to collect specific customer information in order to fulfill a visitor’s request for a service or correspondence. This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored by Lucky 8 to fulfill your request. Your personal information is never given to any other company for that company’s independent use. Lucky 8 may employ third-party companies to perform services or functions on our behalf. These companies may require access to personal information in order to perform their functions, but may not use it for other purposes.
Visitors to Lucky 8.com provide personally identifying information only when using one or more of the following services:
- Contact forms;
- Requests for additional information such as technical documentation or other brochures;
- Surveys and Business Reply forms;
How We Collect Personal Information
Like many Web sites, the Lucky 8 Web site uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. Cookies help us determine past users from new users and unique users, and to understand which parts of our Web sites are the most popular, where our visitors are going, and how long they spend there. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.
In some of our communications, we use a “click-through URL.” When you click one of these URLs, you pass through our Web server before arriving at the Web site that is your destination. We track this data to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
What We Do With Information You Provide Us
When contacting us about a product or service, visitors to our Web site may decide to send us information that identifies them personally. When that is the case, Lucky 8 will only use that information to identify the user as a customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the e-mail. If we are going to use your personal information in a different manner from the way we stated at the time we received it, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Periodically, we may send electronic newsletters and other communications that contain industry, marketing, product or event information. Only Lucky 8 (or agents working on behalf of Lucky 8 and under confidentiality agreements) will send you these direct mailings. At any time you can easily opt-out of receiving further marketing from Lucky 8 by following the instructions within the mailing.
Lucky 8 will retain the data collected only as long as it is useful or necessary.
